Privacy Policy

Introduction

Welcome to KukiPlayer ("we", "us", or "our"). This Privacy Policy describes how we collect, use, and protect information when you use our media player application on any platform, including Android, iOS, LG WebOS, and the web (collectively, the "Service").

By downloading, installing, or using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the application.

Information We Collect

We collect only the minimum information necessary to provide the Service:

• Device identifier (MAC / Device ID) — a unique hardware identifier used solely to authenticate your device and associate it with your subscription.
• Activation codes — if you activate the app with a code, we store that code to validate your access.
• Crash & diagnostic data — anonymous, non-identifiable data (e.g., error logs) used exclusively to improve app stability.

We do not collect your name, email address, phone number, precise location, contacts, camera access, microphone access, or any other personally identifiable information unless you explicitly provide it (e.g., a data deletion request).

Content Disclaimer

KukiPlayer is a media player application only. It functions as a technical tool that enables users to play media streams they configure themselves.

We do not:

• Host, produce, upload, or distribute any media content.
• Control, curate, or moderate any streams or channels accessed via the app.
• Store, cache, or buffer any media content on our servers.
• Bear responsibility for the nature, legality, or accuracy of user-configured streams.

Users are solely responsible for ensuring that content accessed through the application complies with applicable laws and regulations in their jurisdiction.

How We Use Information

The limited data we collect is used exclusively to:

• Authenticate and verify your device to grant access to the Service.
• Improve application performance and resolve technical issues.
• Respond to support requests or data deletion inquiries.
• Detect and prevent fraudulent or abusive use of the platform.

We do not sell, rent, trade, or share your information with any third party for marketing or advertising purposes.

Third-Party Services

The application may use third-party services for push notifications or anonymous analytics. These services operate under their own privacy policies. We encourage you to review them:

• Google Firebase (Android) — crash reporting and analytics.
• Apple (iOS / tvOS) — standard OS-level analytics when opted-in.
• LG WebOS (Smart TV) — standard platform analytics by LG Electronics.

We carefully select partners who maintain reasonable privacy standards, but we cannot guarantee the data practices of external services.

Data Security

We implement reasonable technical and organizational measures to protect data we hold against unauthorized access, loss, or misuse. These include encrypted communications (HTTPS/TLS), server access controls, and regular security reviews.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to notifying affected users if a breach occurs.

Children's Privacy

The Service is not directed at children under the age of 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete it promptly.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Deletion — request erasure of your device record and all associated data.
• Correction — request that we correct inaccurate information.
• Portability — receive your data in a portable, machine-readable format.
• Objection — object to or restrict the processing of your data.
• Non-discrimination — we will not discriminate against you for exercising any privacy right.

To exercise any of these rights, use the Account Deletion Request page or contact us directly. We respond within 30 days.

Data Retention

We retain device identifiers and activation codes only for as long as your account is active or as needed to provide the Service. If you request account deletion, all associated data is permanently removed within 30 days.

Anonymous diagnostic logs are retained for a maximum of 90 days before automatic deletion.

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page will always reflect the most recent revision.

For significant changes we will display an in-app notice. Continued use of the Service after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us. We are committed to addressing all inquiries promptly.

Application: KukiPlayer
Website: kukiplayer.com
Privacy Policy URL: https://kukiplayer.com/PrivacyPolicy